What is Track & Trace?

Track & Trace is a Royal Mail service that lets you check the status of a trackable item that you sent through the post. The following services can be tracked:
for items sent within the UK:

We also offer the Recorded Signed For™ service for items that are being sent by first or second class.

for items sent overseas:

Airsure® - these items are tracked abroad and you’ll get confirmation of final delivery
International Signed For® - these items are only tracked up until the point that they leave the UK

Please note that items sent from overseas to the UK can’t be tracked using the Royal Mail website.

Find out how to use Track & Trace

Do you need help?

What is Track & Trace?
How do I use Track & Trace?
How do I track an item sent from abroad?
The system isn’t accepting my reference number
How can I follow up a previous enquiry?
I’ve lost my reference number
It says accepted but I don't recognise the postcode or address

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Track and Trace

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What is Track & Trace?

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